Stargazer Vintage Jewelry values your privacy,
we never use your information for anything other than processing your orders.
We do not sell or share your information to anyone.
Should we need to contact you, email will be used first.
All information is held in the strict confidence and all correspondence
will be sent to the original address of origin unless specified otherwise.
At Stargazer Vintage Jewelry we offer vintage items,
these items have age and history. Excellent condition does not mean mint.
If an item has been used, it will generally have normal signs of wear.
A piece of vintage jewelry is old and more fragile than a new one.
Collectors of antique and vintage pieces often accept a few minor flaws
in order to obtain qualities lacking in modern items.
The condition of each item is described in the listing and we try our best to be as accurate as possible.
Please view all the photos available for the item, they show more detail than words ever can.
The photos are the most important part of our description and should be viewed with that in mind.
All of our items are from a smoke free, no pet home.
Vintage condition is subjective and as such we will never state that an item is in mint condition,
even if that is what we think.
We use the following definitions to help grade our jewelry.
Almost new condition, no noticeable flaws, or only subtle signs of wear,
i.e., normal plating wear from laying against clothing or part of the original production process,
for instance some Bakelite carving may be rough.
Stones will be un-chipped and clear, no peeling pearls.
Very Good -
Minimal signs of wear or aging.
Flaws will be considered normal due to aging, as a darkened stone,
or wear on a gold-filled Victorian bracelet dating to 1880.
Enamel may have minor chips, verdigris on metal.
Obvious signs of wear and aging and these will be described in the item description.
Deterioration in foiling of stones, or minor chips, pearls may have some peeling.
If you have any questions or want clarification,
please call at 414-852-058
or email me at
OUR GUARANTEE AND OR RETURNS
Every attempt has been made to give an accurate description and photograph of each item.
We encourage you to write or call us with questions
before you place your order.
We are sure you will be happy with your order but in those rare circumstances
if you are not satisfied with your purchase,
you may return the item using the following guidelines:
E-mail or call us upon receipt of the item and request to return the item,
this must be done within 24 hours of the receipt of the item.
The item must be returned within 3 days using the same shipping method
it was originally sent with.
It needs to be in the original packaging;
shipped insured with delivery confirmation and I need to receive it within 7 days.
No refund will be given for damage caused by application of testing acids,
attempts to clean product; distortion, breakage, loss of stones or other parts.
(If returning loose stones-all stones must be included).
We cannot accept late returns, partial returns of sets or combinations.
Once I receive the package, you will be refunded your purchase price,
less shipping, and less a 5% restocking fee.
Due to Customs fees, we do not accept returns on International purchases.
Therefore, the sale is complete when the purchased items are delivered
to the customer, customer's agent, or Customs Agency. Delivery itself finalizes the sale.
OUR SHIPPING INSURANCE POLICY
My Item Arrived Damaged. What Do I Do?
We ship with insurance,
so if you receive an item and it did not make a safe journey, please contact us immediately at
or call 414-852-0538.
We will instruct you on how to process an insurance claim.
Do not return the item to Stargazer Vintage Jewelry,
this will cancel out the USPS insurance.
MISPRINTS, ERRORS & DISCLAIMERS
While we make every effort to ensure the information on our website is current and accurate,
misprints or other errors may occur.
As such, we reserve the right to change prices, fees and charges of the products and services available through our website at any time, without notice or liability.
We cannot guarantee that products advertised on site will be available, as these are one of kind pieces of jewelry and collectibles.
Prices and availability are subject to verification by Stargazer Vintage Jewelry during the order confirmation process.
We reserve the right to limit quantities sold.
We also reserve the right to reject, correct, cancel or terminate any order.